Improving Learning

Community colleges nationwide have implemented specific support programs to stimulate student support and success. Often referred to as “mentor services” or “mentor programs,” community college mentors can be paramount leaders for guiding and encouraging younger students. Mentors are often older community college students who have demonstrated specific academic or professional successes in their collegiate studies. By sharing their knowledge and insight with new and younger students, community colleges have designed robust programs to enhance the success of all students and campus members.

What is a Mentor Program?

While each community college has its unique mentoring program, the general concept focuses on pairing a new or young student with an older, more experienced student. Often, mentors will guide new students by helping them set their schedules, by providing campus tours, or by offering to serve a new student as an academic tutor or study buddy.

When engaging in a mentoring program, mentors are considered the “experts” in their field or organization, while mentees are the more novice and less experienced organization members. In the case of community colleges, mentors are usually students, although they may often also be professors. At the same time, mentees are new and younger students or students who may need special support services, such as ESL support, transfer support, etc.

This video examines the peer mentoring program at Guttman Community College in New York, New York.

Community

As you enter into your freshman year of community college, are you already imagining your earned cap and gown on graduation day? Despite goals and ambitions of completing a community college program, research conducted by the academic journal Community College Review reveals that there are specific factors that may indicate whether or not freshman students return to subsequent semesters while continuing to complete their degree.

As the authors David and Renea Fike reveal, “Though it costs more to recruit new students than it does to retain current students, institutions often focus on student recruitment rather than student retention […] Institutions budget for recruiters and associated expenses such as travel and recruiting materials. Recruiting is essential for getting students enrolled. But once they are enrolled, what are institutions doing to retain them?”

Why is Student Retention Important?

According to Fike, student retention is important for various significant reasons. At the basic level, retention rates are necessary for a school’s financial stability and sustained academic progress. Adding to this, “The federal Higher Education Act may use graduation rates as a measure of institutional effectiveness.” On a more personal level, students deserve to engage in a positive collegiate experience, where they are able to “complete their academic goals, and enter the workforce.”

Analysis of Community College Students and Graduation Expectancies

Currently, the average attrition rate of community college students is approximately 41% from the first to the second year of school. To improve the success of students and school performances,

As a rising number of students enroll in community college programs, the support of a community college counselor is becoming increasingly vital. As researcher Preston Pulliams from the ERIC Clearinghouse on Counseling and Personnel Services supports, “The emerging role of community college counseling is actually an expansion of traditional roles: Community college counselors are becoming learning agents, student developers, and resource managers.”

Traditionally, community college counselors focused on “providing personal counseling, vocational guidance, and social support for the traditional community college student.” However, as student enrollment grew, and the student populations become more academically, socially, and financially diverse, counselors have shifted their focus: “To meet the needs of these new students, community colleges are reinstating testing and placement, dismissal and probation policies, general education requirements, and select admissions programs.”

Community Counselors and Systems of Support

Learning Aids

As Pulliams further explains, “The emerging role of counseling involves helping students to complete their academic objectives […] Counselors must perform the roles of student developers and learning agents.” Adding to this, “counselors must communicate to students the importance of skill-building and other academic requirements and help them understand the value of their academic endeavors.”

Counselors, as learning aids, can help serve students of the community college as academic supporters; counselors have access to all of the school’s resources and tools to help students find specific and interpersonal support and assistance. For example, if a student is struggling with specific math concepts, a counselor can guide

As community colleges provide students of diverse backgrounds with access to courses, instruction, and training venues, schools are now implementing increased support for students whose primary and native language is not English. Students who are in the process of learning English are referred as English as a Second Language (ESL) students, and community colleges are revising their programs to extend and improve academic and campus support.

Community College ESL Courses

Many community colleges offer ESL students a variety of specialized language courses. Typically, students will take a proficiency test and will then enroll in the appropriate ESL / language course based on individual skills and abilities. As Kenneth Beare in “Setting ESL Class Objectives” explains, taking “language acquisition needs into consideration when planning a class or individual instruction is crucial for a successful learning experience […] When a student understands his/her reasons for learning English well, he can then better plan his learning strategy. In the classroom, he/she can help the teacher identify needs and desires.”

This video explains what ESL is.

Community College ESL Resources

In addition to specialized courses, most community colleges also provide students with personalized support systems, such as tutoring offices and academic advisors. Students can take advantage of ESL resources by visiting the community college campus resource center, or by meeting with an academic advisor for further guidance and information.

Examining Community College ESL Programs

Mesa

As students transition to the demands of community college courses, many quickly realize they need added academic support. While instructors can assist during office hours, community colleges also offer resource centers and even some college courses to help provide students with added assistance.

Community College Academic Resource Centers

With over five campuses across Iowa, Iowa Lakes Community College provides students with a resource center at each campus location. At the resource centers, students can specifically seek help for academic issues; for example, “Students may request individual tutoring, help with proofreading papers, and/or assistance in developing good study skills.” As many new community college students struggle with essays, homework assignments, or even with issues of organization and memorization, the academic resources at community college campuses can be avenues of beneficial support.

Added to the resources of academic assistance, community college students can also find information about generalized entry exams or class placement exams. Furthermore, Iowa Lakes Community College requires “each incoming freshman be assessed. Assessment results help guide students into appropriate academic courses. Students are assessed using ACT, ASSET, or COMPASS in reading, writing, and mathematics.” To become prepared and aware of the testing information, students can utilize the campus-wide resource centers to find out sample test questions, testing dates, and testing strategies.

This video offers an overview of Iowa Lakes Community College in Estherville, Iowa.

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